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Harrow Council bin lorries to be tracked by computer
Handheld computers will be put in bin lorries so updates can be fed back instantly to Harrow Council and vice versa.
Refuse workers will use the devices to make notes about progress on their rounds and any problems encountered.
This will let the authority's call centre give out the latest information when residents phone with a query or complaint, or for managers to send a message directly to crews to go back for a missed bin.
By tracking the 30-plus vehicles in the fleet the council can re-draw the collection routes to make them more efficient.
The system will be introduced within the next year after being approved by Councillor Susan Hall, portfolio holder for environmental services, last week.
Harrow Council is spending £2.2 million on the project over the next decade but hopes to save cash on things including its fuel bills.
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